Outside View: Software and Platforms are Eating the Fashion Industry

Women’s Wear Daily – August 5, 2019
By Barry Libert & Megan Beck


Teaming Up to Take On the Tech Giants

Barry Libert, cofounder of strategy firm AIMatters, offered both a splash of cold water and a new way forward for fashion executives gathered at the summit.

Libert said five companies — Amazon, Apple, Google-parent Alphabet, Facebook and Microsoft — own every customer in the world.

“The physical world lost a long time ago in your industry and in every industry,” he said. “They have won. Game over. And we in this room made that happen, we turned over all of ourselves, our complete selves to them.”

Tech has become so dominate because, where physical players making something like less than a dollar for each dollar of sales, tech platforms make $6 dollars for each dollar of sales. He described platforms, like Amazon, as a “multi-sided model where there are many people paying the toll keeper to keep track of the dollars of sales.”

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